Privacy Policy
This policy explains what personal information Ontario Pharmacy Finder collects, how we use it, and the choices available to users and pharmacies.
Quick summary
We collect only the information needed to provide the directory and related account features, and we use safeguards to protect it.
Collect only what we need
We collect account, pharmacy, and technical data needed to run the service.
Limited sharing
We do not sell personal information and only share data for service or legal purposes.
User control
You can request access or correction of your personal information where permitted.
1. Overview
Ontario Pharmacy Finder values privacy and aims to collect only the information needed to run the directory, support user accounts, and improve the service.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the site.
2. Information We Collect
We may collect the following types of information:
- Account information such as name, email address, username, password hash, role, and profile details.
- Pharmacy information such as pharmacy name, address, contact details, accreditation number, services, and operating hours.
- Content you submit, including listings, comments, support requests, invitations, and patient-safety records where applicable.
- Technical information such as IP address, browser type, device details, and basic usage logs.
3. How We Use Information
We use information to:
- Provide directory, account, messaging, and team-management features.
- Process listings, approvals, invitations, and support requests.
- Maintain site security, detect fraud, and troubleshoot technical issues.
- Improve the site and understand how features are used.
- Send account-related notices and service emails.
4. Sharing and Disclosure
We do not sell personal information.
We may share limited information with service providers that help us operate the site, such as email delivery, hosting, database, analytics, and security providers.
We may also disclose information when required by law, to protect rights and safety, or to support a valid legal request.
5. Public Listings and Pharmacy Content
Some information submitted by pharmacies may be displayed publicly in the directory, such as pharmacy name, address, services, and contact details.
Please do not include confidential patient information in public listings or directory fields.
6. Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.
No system is completely secure, so we cannot guarantee absolute protection.
7. Retention
We keep information only as long as needed for the purposes described in this policy, unless a longer period is required by law, regulation, or business necessity.
8. Your Choices and Rights
You may request access to or correction of your account information by contacting us.
You can also request help with deleting or updating non-required account details where permitted by law and our operational requirements.
9. Cookies and Similar Technologies
We may use cookies or similar technologies to keep you signed in, remember preferences, and understand basic site usage.
10. Children's Privacy
The site is intended for adult users and professional pharmacy-related use. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at info@ontariopharmacyfinder.ca.
Questions about privacy?
If you want to ask about your personal information or how this policy works, contact us at info@ontariopharmacyfinder.ca.